General Terms and Conditions (GTC) for IT Services
1. Scope of Application
1.1. These General Terms and Conditions (GTC) apply to all contracts between SECURITY INSIGHTS S.R.L. (hereinafter “Contractor”) and its customers (hereinafter “Client”) for the provision of IT services.
1.2. Deviating or supplementary conditions of the Client shall not become part of the contract unless the Contractor has expressly agreed to their validity in writing.
2. Subject of the Contract
2.1. The subject of the contract and the scope of the services to be provided are specified in the respective individual contract or offer. This may include, in particular, IT consulting, software development, system administration, maintenance, and support.
2.2. The Contractor shall provide its services in accordance with the current state of the art and with the diligence customary in the industry.
3. Offer and Conclusion of Contract
3.1. Offers made by the Contractor are subject to change and non-binding, unless they are expressly marked as binding.
3.2. A contract is concluded upon written acceptance of the offer by the Client or upon performance of the service by the Contractor.
4. Prices and Terms of Payment
4.1. The remuneration shall be based on the price list agreed in the individual contract or offer. All prices are exclusive of the statutory value-added tax.
4.2. Invoices are due for payment without deduction within 14 days of the invoice date.
4.3. In the event of default of payment, the Contractor shall be entitled to charge default interest at the statutory rate.
5. Obligations of the Client
5.1. The Client is obliged to provide the Contractor with all information, data, and access necessary for the provision of the services in a timely and complete manner.
5.2. The Client is responsible for backing up its own data. The Contractor shall not be liable for any loss of data unless caused by gross negligence or willful misconduct on the part of the Contractor.
6. Liability
6.1. The Contractor shall be liable without limitation in cases of intent, gross negligence, and injury to life, limb, or health.
6.2. In the event of a slightly negligent breach of essential contractual obligations, liability shall be limited to the foreseeable damage typical for the contract.
6.3. Any further liability of the Contractor is excluded.
7. Confidentiality and Data Protection
7.1. Both parties undertake to keep all confidential information obtained in the course of their cooperation secret and to use it only for the contractually agreed purposes.
7.2. The Contractor shall process the Client’s personal data in strict compliance with the applicable data protection laws. Further information can be found in the Privacy Policy.
8. Final Provisions
8.1. The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
8.2. The place of jurisdiction for all disputes arising from this contractual relationship shall be the registered office of the Contractor’s German branch, provided the Client is a merchant.
8.3. Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.